Privacy Policy
Privacy Policy – TrustServe
Effective Date: April 6, 2026
Welcome to TrustServe (trustserve.store). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. What Personal Data We Collect and Why We Collect It
We may collect the following information:
– Name, phone number, email address
– Property details (location, price, size in marlas/kanals, images, etc.)
– Account login details
– Communication data (messages, chats, inquiries)
Why we collect this data:
– To allow users to post property ads
– To connect buyers and sellers directly
– To improve our website services
– To communicate updates, offers, or support
2. Media
If you upload images (e.g., property photos):
– These images are publicly visible on the platform
– Avoid uploading sensitive or personal images
– We are not responsible for misuse of publicly shared media
3. Comments / Messages
When users contact sellers:
– Messages may be stored for communication purposes
– We may monitor messages only for spam prevention and safety
– We do not interfere in conversations between users
4. How Long We Retain Your Data
– We keep your data as long as your account is active
– Users can request deletion anytime
To delete your data:
Email us at support@trustserve.store
Your data will be deleted within 10 days of request
5. What Rights You Have Over Your Data
You have the right to:
– Access your personal data
– Request correction of incorrect data
– Request deletion of your data
– Withdraw consent anytime
To exercise your rights, contact us at:
support@trustserve.store
6. Where We Send Your Data
– Your data is stored on our secure hosting servers only
– Data is used for:
– Website functionality
– User communication
– Marketing and promotional updates
We do not sell your personal data to third parties.
7. Cookies & Tracking
We may use cookies to:
– Improve user experience
– Track website performance
– Remember user preferences
You can disable cookies in your browser settings.
8. Data Security
We take reasonable steps to protect your data, but:
– No system is 100% secure
– Users are responsible for protecting their login details
Platform Working & Disclaimer
9. How TrustServe Works
TrustServe is a real estate marketplace platform where:
– Sellers can post property ads
– Buyers can browse listings
– Users connect directly via:
– Viber
– Website chat
We only provide a platform for listings.
10. Role of Admin
– TrustServe (admin) has NO role in any deal
– We do NOT:
– Verify properties
– Handle payments
– Act as agent or broker
– Guarantee any transaction
All deals are done directly between buyer and seller.
11. Payments & Earnings Model
– We do not take commission on deals
– We earn only when:
– Users post ads
– Users buy ad boosts
– Users purchase subscriptions
12. No Responsibility for Transactions
TrustServe is not responsible for:
– Fraud or scams
– Property disputes
– Payment issues
– Misleading listings
Users must verify everything before making any deal.
13. User Responsibility
By using TrustServe, you agree:
– To provide accurate information
– Not to post fake or illegal listings
– To deal at your own risk
14. Third-Party Links
Our platform may include:
– WhatsApp links
– External communication apps
We are not responsible for third-party platforms.
15. Changes to This Policy
We may update this policy anytime. Users are advised to check regularly.
16. Contact Us
Support Email: support@trustserve.store
